Flow States Collective LLC — Privacy Policy & Messaging Terms
Effective Date: 18/10/2025
This Privacy Policy describes how Flow States Collective LLC (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://flowstatescollective.com (the “Site”), and when you opt into our SMS and email communications.
1. Who We Are
Flow States Collective LLC
30 N Gould St Ste N
Sheridan, WY 82801, USA
EIN: 35-2917563
Email: [email protected]
2. Information We Collect
a. Device Information
When you visit our Site, we automatically collect certain data including:
IP address
Browser type
Time zone
Cookie identifiers
Pages viewed and how you interact with the Site
Referring/exit websites
This is referred to as “Device Information.”
Technologies used:
Cookies — Small data files stored on your device. Learn more.
Log files — Track site activity and gather diagnostic data.
Web beacons/pixels — Used for analytics and marketing insights.
b. Order Information
When you make a purchase or attempt to make a purchase, we collect:
Name
Email address
Phone number
Billing and shipping address
Payment information (e.g., credit card details)
We call this “Order Information.”
c. Combined Personal Information
When we refer to “Personal Information,” we’re talking about both Device and Order Information.
3. How We Use Your Information
We use the information to:
Fulfill orders and provide services
Communicate with you
Detect and prevent fraud or abuse
Send marketing or promotional messages (if you’ve opted in)
Improve our website and advertising performance
4. Sharing Your Information
We may share your information with trusted partners, including:
Go High Level – Our CRM and automation platform
GHL Privacy Policy
Google Analytics – For analytics and site behavior tracking
Google Privacy Policy
We may also share your data to comply with applicable laws or to respond to lawful requests (e.g., subpoenas, legal orders).
5. Behavioural Advertising
We use your information to serve targeted ads via platforms like:
Facebook / Meta
Google Ads
Bing / Microsoft
To opt out of targeted advertising:
6. Your Rights (GDPR, CCPA, Others)
If you're a resident of the EU or UK:
You have the right to:
Access your personal data
Request corrections or deletions
Withdraw consent at any time
If you're a U.S. resident:
Depending on your state (e.g., CA, CO, CT, VA, UT), you may also:
Request access to your data
Ask for data deletion
Opt out of sale/sharing of your personal info
To exercise these rights, email us at [email protected].
7. Data Retention
We retain order data for tax, business, and legal purposes unless and until you request deletion. We may retain limited data for fraud prevention or historical analytics.
8. Do Not Track Signals
We do not currently respond to “Do Not Track” browser signals.
9. SMS & Email Marketing Terms
By opting in to receive SMS or email communications from Flow States Collective, you agree to the following:
Consent
You provide express consent to receive marketing messages. Standard text message rates may apply depending on your mobile carrier.
Opt-Out
You can opt out at any time by replying “STOP” to any SMS or clicking “Unsubscribe” in our emails. Admin or transactional messages may still be sent.
Content
Marketing messages may include promotional offers, reminders, updates, and personalized content based on your behavior or purchase history.
Data Use
We use your phone number and email only for communications you’ve agreed to. We will never sell your data to third parties.
10. Security and Storage
All data is stored on secure servers hosted in the United States. We take commercially reasonable steps to protect your data, but no system is 100% secure.
11. Changes to This Policy
We may update this Privacy Policy to reflect legal, operational, or platform changes. Updates will be posted on this page with a new “Effective Date.”
12. Contact Us
Questions or data requests?
Email: [email protected]
Mail: Flow States Collective LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA.