FLOW STATES COLLECTIVE PRIVACY POLICY

THIS COMPANY PRIVACY POLICY DESCRIBES HOW YOUR PERSONAL INFORMATION IS COLLECTED, USED, AND SHARED WHEN YOU VISITOR MAKE A PURCHASE FROM FLOWSTATESCOLLECTIVE.COM

PERSONAL INFORMATION WE COLLECT

WHEN YOU VISIT WWW.FLOWSATESCOLLECTIVE.COM, WE AUTOMATICALLY COLLECT CERTAIN INFORMATION ABOUT YOUR DEVICE, INCLUDING INFORMATION ABOUT YOUR WEB BROWSER, IP ADDRESS, TIMEZONE, AND SOME OF THE COOKIES THAT ARE INSTALLED ON YOUR DEVICE. ADDITIONALLY, AS YOU BROWSE THE SITE, WE COLLECT INFORMATION ABOUT THE INDIVIDUAL WEB PAGES OR PRODUCTS THAT YOU VIEW, WHAT WEBSITES OR SEARCH TERMS REFERRED YOU TO THE SITE, AND INFORMATION ABOUT HOW YOU INTERACT WITH THE SITE. WE REFER TO THIS AUTOMATICALLY-COLLECTED INFORMATION AS “DEVICE INFORMATION”.WE COLLECT DEVICE INFORMATION USING THE FOLLOWING TECHNOLOGIES:

“COOKIES” ARE DATA FILES THAT ARE PLACED ON YOUR DEVICE OR COMPUTER AND OFTEN INCLUDE AN ANONYMOUS UNIQUE IDENTIFIER. FOR MORE INFORMATION ABOUT COOKIES, AND HOW TO DISABLE COOKIES, VISIT HTTP://WWW.ALLABOUTCOOKIES.ORG.“LOG FILES” TRACK ACTIONS OCCURRING ON THE SITE, AND COLLECT DATA INCLUDING YOUR IP ADDRESS, BROWSER TYPE,INTERNET SERVICE PROVIDER, REFERRING/EXIT PAGES, AND DATE/TIME STAMPS.“WEB BEACONS”, “TAGS”, AND “PIXELS” ARE ELECTRONIC FILES USED TO RECORD INFORMATION ABOUT HOW YOU BROWSE THE SITE.

ADDITIONALLY WHEN YOU MAKE A PURCHASE OR ATTEMPT TO MAKE A PURCHASE THROUGH THE SITE, WE COLLECT CERTAIN INFORMATION FROM YOU, INCLUDING YOUR NAME, BILLING ADDRESS, SHIPPING ADDRESS, PAYMENT INFORMATION (INCLUDING CREDIT CARD NUMBERS, EMAIL ADDRESS, AND PHONE NUMBER. WE REFER TO THIS INFORMATION AS “ORDER INFORMATION”.WHEN WE TALK ABOUT “PERSONAL INFORMATION” IN THIS PRIVACY POLICY, WE ARE TALKING BOTH ABOUT DEVICE INFORMATION AND ORDER INFORMATION ON ALL ELECTRONIC PLATFORMS.

HOW DO WE USE YOUR PERSONAL INFORMATION?

WE USE THE ORDER INFORMATION THAT WE COLLECT GENERALLY TO FULFIL ANY ORDERS PLACED THROUGH THE SITE (INCLUDING PROCESSING YOUR PAYMENT INFORMATION, ARRANGING FOR SHIPPING, AND PROVIDING YOU WITH INVOICES AND/OR ORDER CONFIRMATIONS). ADDITIONALLY, WE USE THIS ORDER INFORMATION TO:

COMMUNICATE WITH YOU; SCREEN OUR ORDERS FOR POTENTIAL RISK OR FRAUD; AND WHEN IN LINE WITH THE PREFERENCES YOU HAVE SHARED WITH US, PROVIDE YOU WITH INFORMATION OR ADVERTISING RELATING TO OUR PRODUCTS OR SERVICES.

WE USE THE DEVICE INFORMATION THAT WE COLLECT TO HELP US SCREEN FOR POTENTIAL RISK AND FRAUD (IN PARTICULAR, YOUR IP ADDRESS), AND MORE GENERALLY TO IMPROVE AND OPTIMISE OUR SITE (FOR EXAMPLE, BY GENERATING ANALYTICS ABOUT HOW OUR CUSTOMERS BROWSE AND INTERACT WITH THE SITE, AND TO ASSESS THE SUCCESS OF OUR MARKETING AND ADVERTISING CAMPAIGNS).

SHARING YOU PERSONAL INFORMATION

WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES TO HELP US USE YOUR PERSONAL INFORMATION, AS DESCRIBED ABOVE. FOR EXAMPLE, WE USE SHOPIFY TO POWER OUR ONLINE STORE--YOU CAN READ MORE ABOUT HOW SHOPIFY USES YOUR PERSONAL INFORMATION HERE: HTTPS://WWW.GOHIGHLEVEL.COM/PRIVACY-POLICY. WE ALSO USE GOOGLE ANALYTICS TO HELP US UNDERSTAND HOW OUR CUSTOMERS USE THE SITE - YOU CAN READ MORE ABOUT HOW GOOGLE USES YOUR PERSONAL INFORMATION HERE: HTTPS://WWW.GOOGLE.COM/INTL/EN/POLICIES/PRIVACY/. YOU CAN ALSO OPT-OUT OF GOOGLE ANALYTICS HERE:HTTPS://TOOLS.GOOGLE.COM/DLPAGE/GAOPTOUT.FINALLY, WE MAY ALSO SHARE YOUR PERSONAL INFORMATION TO COMPLY WITH APPLICABLE LAWS AND REGULATIONS, TO RESPOND TO A SUBPOENA, SEARCH WARRANT OR OTHER LAWFUL REQUEST FOR INFORMATION WE RECEIVE, OR TO OTHERWISE PROTECT OUR RIGHTS.

BEHAVIOURAL ADVERTISING

AS DESCRIBED ABOVE, WE USE YOUR PERSONAL INFORMATION TO PROVIDE YOU WITH TARGETED ADVERTISEMENTS OR MARKETING COMMUNICATIONS WE BELIEVE MAY BE OF INTEREST TO YOU. FOR MORE INFORMATION ABOUT HOW TARGETED ADVERTISING WORKS,YOU CAN VISIT THE NETWORK ADVERTISING INITIATIVE’S (“NAI”)EDUCATIONAL PAGE AT HTTP://WWW.NETWORKADVERTISING.ORG/UNDERSTANDING-ONLINE-ADVERTISING/HOW-DOES-IT-WORK.YOU CAN OPT OUT OF TARGETED ADVERTISING BY USING THE LINKS BELOW:

FACEBOOK: HTTPS://WWW.FACEBOOK.COM/SETTINGS/?TAB=ADSGOOGLE: HTTPS://WWW.GOOGLE.COM/SETTINGS/ADS/ANONYMOUSBING: HTTPS://ADVERTISE.BINGADS.MICROSOFT.COM/EN-US/RESOURCES/POLICIES/PERSONALIZED-ADS

ADDITIONALLY, YOU CAN OPT OUT OF SOME OF THESE SERVICES BY VISITING THE DIGITAL ADVERTISING ALLIANCE’S OPT-OUT PORTAL AT:HTTP://OPTOUT.ABOUTADS.INFO/.

DO NOT TRACK

PLEASE NOTE THAT WE DO NOT ALTER OUR SITE’S DATA COLLECTION AND USE PRACTICES WHEN WE SEE A DO NOT TRACK SIGNAL FROM YOUR BROWSER.

YOUR RIGHTS

IF YOU ARE A EUROPEAN RESIDENT, YOU HAVE THE RIGHT TO ACCESS PERSONAL INFORMATION WE HOLD ABOUT YOU AND TO ASK THAT YOUR PERSONAL INFORMATION BE CORRECTED,UPDATED, OR DELETED. IF YOU WOULD LIKE TO EXERCISE THIS RIGHT, PLEASE CONTACT US THROUGH THE CONTACT INFORMATION BELOW. ADDITIONALLY, IF YOU ARE A EUROPEAN RESIDENT WE NOTE THAT WE ARE PROCESSING YOUR INFORMATION IN ORDER TO FULFIL CONTRACTS WE MIGHT HAVE WITH YOU (FOR EXAMPLE IF YOU MAKE AN ORDER THROUGH THE SITE), OR OTHERWISE TO PURSUE OUR LEGITIMATE BUSINESS INTERESTS LISTED ABOVE. ADDITIONALLY, PLEASE NOTE THAT YOUR INFORMATION WILL BE TRANSFERRED OUTSIDE OF EUROPE, INCLUDING TO CANADA, THE UNITED STATES AND AUSTRALIA

DATA RETENTION

WHEN YOU PLACE AN ORDER THROUGH THE SITE, WE WILL MAINTAIN YOUR ORDER INFORMATION FOR OUR RECORDS UNLESS AND UNTIL YOU ASK US TO DELETE THIS INFORMATION.

CHANGES

WE MAY UPDATE THIS PRIVACY POLICY FROM TIME TO TIME INORDER TO REFLECT, FOR EXAMPLE, CHANGES TO OUR PRACTICES FOR OTHER OPERATIONAL, LEGAL OR REGULATORY REASONS.

CONTACT US

FOR MORE INFORMATION ABOUT OUR PRIVACY PRACTICES, IF YOU HAVE QUESTIONS, OR IF YOU WOULD LIKE TO MAKE A COMPLAINT,PLEASE CONTACT US BY E‑MAIL AT [email protected] OR BY MAIL USING THE DETAILS PROVIDED BELOW:FLOW STATES COLLECTIVE8 PARK STREET, ARCADIA VALE, NSW 2283 AUSTRALIA

FLOW STATES TEXT MESSAGE AND EMAIL TERMS AND CONDITIONS

THANK YOU FOR CHOOSING TO OPT-IN TO FLOW STATES COLLECTIVE'S TEXT MESSAGE AND EMAIL MARKETING SERVICES. BY OPTING IN, YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS:

CONSENT: BY OPTING-IN, YOU CONFIRM THAT YOU HAVE PROVIDED YOUR EXPRESS CONSENT TO RECEIVE TEXT MESSAGES AND/OR EMAILS FROM FLOW STATES COLLECTIVE. YOU ACKNOWLEDGE THAT STANDARD MESSAGING AND DATA RATES MAY APPLY, DEPENDING ON YOUR MOBILE CARRIER AND PLAN.

OPT-OUT: YOU HAVE THE RIGHT TO OPT-OUT OF OUR TEXT MESSAGE AND EMAIL MARKETING SERVICES AT ANY TIME BY REPLYING "STOP" TO ANY TEXT MESSAGE YOU RECEIVE FROM US OR BY CLICKING ON THE UNSUBSCRIBE LINK IN OUR EMAILS. IF YOU OPT-OUT, WE MAY STILL SEND YOU ADMINISTRATIVE MESSAGES RELATED TO YOUR ACCOUNT, SUCH AS ORDER CONFIRMATIONS AND IMPORTANT UPDATES.

MARKETING COMMUNICATIONS: BY OPTING-IN, YOU AGREE TO RECEIVE PROMOTIONAL OFFERS, DISCOUNTS, AND OTHER MARKETING COMMUNICATIONS RELATED TO FLOW STATES COLLECTIVE. WE MAY USE YOUR PERSONAL INFORMATION TO SEND YOU PERSONALISED MARKETING MESSAGES BASED ON YOUR INTERESTS, PURCHASE HISTORY, AND BROWSING BEHAVIOUR.

DATA PRIVACY: WE RESPECT YOUR PRIVACY AND WILL USE YOUR PERSONAL INFORMATION IN ACCORDANCE WITH OUR PRIVACY POLICY. WE WILL NOT SHARE YOUR PERSONAL INFORMATION WITH ANY THIRD PARTIES, EXCEPT AS REQUIRED BY LAW OR AS NECESSARY TO PROVIDE YOU WITH OUR SERVICES.

CHANGES TO THE TERMS AND CONDITIONS: WE MAY UPDATE THESE TERMS AND CONDITIONS FROM TIME TO TIME. IF WE MAKE MATERIAL CHANGES, WE WILL NOTIFY YOU BY EMAIL OR BY POSTING A NOTICE ON OUR WEBSITE PRIOR TO THE EFFECTIVE DATE OF THE CHANGES. YOUR CONTINUED USE OF OUR SERVICES AFTER THE EFFECTIVE DATE OF ANY CHANGES TO THESE TERMS AND CONDITIONS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES.

DISCLAIMERS: WE MAKE NO WARRANTIES OR REPRESENTATIONS REGARDING THE ACCURACY OR COMPLETENESS OF THE INFORMATION PROVIDED IN OUR TEXT MESSAGES OR EMAILS. WE ARE NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS IN OUR TEXT MESSAGES OR EMAILS, OR FOR ANY LOSS OR DAMAGES RESULTING FROM YOUR RELIANCE ON THEM.

GOVERNING LAW: THESE TERMS AND CONDITIONS ARE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE IN WHICH FLOW STATES COLLECTIVE IS LOCATED, WITHOUT GIVING EFFECT TO ANY PRINCIPLES OF CONFLICTS OF LAW.

CONTACT US: IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT THESE TERMS AND CONDITIONS, PLEASE CONTACT US AT [email protected]